ProLabs urges operators to consider optical connectivity solutions at the network edge for business 5G transformation

Cirencester, UK, 8 October - With ever-increasing capacity requirements and the complexity of the 5G network, operators need to invest in the development of their networks now to ensure they can withstand the capacity upsurge expected in the future, warns Anthony Clarkson, Technical Director at ProLabs.

5G is expected to bring extraordinary transformation, benefitting entire economies and societies. With its combination of higher speeds, lower latency and greater capacity, 5G offers the potential to reinvent business with the capability to launch new products and services, enter into new markets and increase productivity – making future-proofed network infrastructure critical.

ProLabs logo

“5G will catapult mobile to become a ‘general purpose technology’, equal with electricity and automation. This will have a transformational impact on the economy and many industries and operators need to be ready for the surge in business demand and revenue opportunities that will follow,” said Clarkson.

While South Africa has delayed in allocating both 4G and 5G radio spectrum, network providers must act now to ensure the networks are ready for future 5G requirements, advised Clarkson. From a practical perspective, 5G will demand more bandwidth per cell. “The increase in speed from 10G to 25G will be critical to support the additional bandwidth required for 5G services,” he added.

25G networking has become the building block of enterprise and data centre network upgrades. The current trend of 100G upgrades are built on 25G lanes, delivering cost-effective 100G networks that are capable of meeting future network upgrade standards.

In contrast to 40G, 25G is being introduced right to the edge in Network Interface Controllers (NICs) and switches, instead of a line side upgrade. “Unfortunately, simply installing a SFP28 transceiver into a Small Form-factor Pluggable (SFP) switch port does not simply upgrade a port to 25G. Edge devices must also be upgraded to support 25G,” explained Clarkson.

ProLabs, however, proposes a better option to maximise existing assets while simultaneously planning for the future. Advances in transceiver technologies, like those provided by ProLabs, allow enterprises and data centres to upgrade portions of their network to 25G while deferring upgrades on other portions into the future.

The ProLabs SFP 10G/25G transceiver is capable of connecting at 25G or 10G. When installed in a distribution or aggregation switch, the SFP 10G/25G transceiver can connect over existing cabling with either a 10G SFP+ or 25G SFP28 transceiver installed in edge devices. This approach allows data centres and enterprises to align 25G upgrades of edge devices and NICs with time and budget constraints.

“Our 25G solutions offer enterprises and data centres an upgrade path aligned with future network technology, while reducing the cost of network cabling upgrades", added Clarkson. “By deploying these technologies, operators can be sure that their infrastructure is set to meet the capacity upsurge of the future.”

-ENDS-

About ProLabs
ProLabs is a leading provider of optical network infrastructure. By delivering higher standards for products, service, technology and cost, the company is changing the mindset of data centre and networking customers.

One of ProLabs’ biggest strengths is that it supplies highly compatible products, with solutions that are 100 per cent compatible with more than 90 vendors and 20,000 systems. In addition, the innovative and cutting-edge technology comes with a lifetime warranty, demonstrating both the quality of the products as well as the company’s service.

By constantly investing in research and development, ProLabs ensures its optical network products remain at the forefront of the market, while the company’s extensive supplier network means it has an unparalleled global reach.

Media Contact
Proactive International PR Ltd
prolabs@proactive-pr.com

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INCA adds Brexit to Annual Conference agenda with exclusive no-deal seminar now confirmed

The workshop will take place in Manchester on Wednesday, October 16 from 11am

London, UK, 8 October 2019 – As the Brexit debate continues and the deadline to leave approaches, the Independent Networks Co-operative Association (INCA) today announced it will host a special seminar immediately before its Annual Conference to explore the challenges and issues for digital infrastructure operators in the event of a no-deal.

Taking place at the Manchester Mercure Piccadilly Hotel on Wednesday, October 16 and Thursday, October 17, INCA’s Annual Conference will discuss the crucial issues that affect the development of new fibre and wireless broadband services across the UK. Key speakers will include James Heath, Director of Digital Infrastructure at DCMS, Chi Onwurah MP, Shadow Minister for Industrial Strategy, Science and Innovation, Wenbing Yao, of Huawei, and Catherine Colloms, of Openreach.

The focus of the just-confirmed Brexit seminar will be on the key challenges and how to prepare for a no-deal outcome, with government officials, operators and others in the telecoms sector scheduled to take part.

“As the Brexit debate rumbles on, organisations in the sector are weighing up the risks of a no-deal Brexit, with the availability of labour from European countries post-Brexit a top concern,” said Malcolm Corbett, CEO of INCA. “This seminar will discuss the potential impact of a no-deal Brexit on the broadband industry and the readiness of organisations in the sector. The Government is working hard to get a deal. If this succeeds we will still face significant changes, albeit over a longer period. The session will provide a platform for digital infrastructure operators to discuss the challenges that lie ahead and how they can be overcome.”

The seminar will take place on 16th October 11:00 - 13:00 and is free to all INCA members, conference participants and others with an interest in the potential impact of a no-deal Brexit on the sector.

Following the seminar, INCA will circulate the feedback and the results of a short follow-up survey. Towards the end of October, as the position becomes clearer, INCA will host a webinar for operators to discuss any final concerns.

For more information about the INCA Annual Conference and to register to attend, please visit: https://www.inca.coop/civicrm/event/info?reset=1&id=135. More details about the workshop will be announced shortly on the INCA website and through mailings.

The INCA Annual Conference is being held in conjunction with the INCA Golds Award ceremony, which will celebrate the best of the UK’s independent network builders and operators. For further information about the INCA Awards, please visit: https://www.inca.coop/awards

- ENDS -

Notes to editors

About INCA
The Independent Networks Co-operative Association (INCA), was established in 2010 as a co-operative trade association for next generation broadband services. INCA brings together the most innovative thinkers in the independent alternative network sector, creating new digital infrastructure in the UK and Ireland.

PR contact
Jayne Brooks
Proactive PR
jayne.brooks@proactive-pr.com
+44 (0)1636 704 888

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Bell Lamb And Joynson Opts For Zylpha's 'Pay As You Bundle' Document Solution

Bell Lamb & Joynson Solicitors has chosen Pay As You Go legal document bundling software from Zylpha (www.zylpha.com), for use with their LEAP case management system. Zylpha significantly reduces the time taken to produce document bundles, enabling more time to be spent with clients.

Established in 1821, Bell Lamb and & Joynson Solicitors is one of the oldest law firms in the North West of England. From their office network in Liverpool, Runcorn and Warrington, the practice has built and outstanding local reputation for quality and customer care. An important element of this is maintaining the highest standards in respect of administrative systems; including the quality of document bundles being produced. With this in mind, Bell Lamb and Joynson chose Zylpha’s digital pay-as-you-bundle software to enhance its existing LEAP case-management system.

Mike Leeman, Managing Partner at Bell Lamb & Joynson

Zylpha’s electronic Pay-As-You-Go software for LEAP case-management software, contains everything that the practice needs to create the highest quality document bundles. It can be accessed from a single-view dashboard-like screen, which makes it clear, concise and easy to use when creating even the largest most detailed bundles. This is because the system’s unique single-view digital approach streamlines and simplifies the arrangement and pagination of documents, saving a considerable amount of time and removing any complexity involved. Typically, Zylpha’s electronic bundling software delivers time savings of over 80% when compared to traditional manual bundling alternatives. Additionally, Zylpha’s system eliminates costs such as stationery, photocopying, paper file-storage and courier charges.

Commenting on the news Mike Leeman, Managing Partner at Bell, Lamb and Joynson noted; “Traditionally, document bundling has been a complex, labour intensive and time-consuming activity. In transforming this process, Zylpha has reduced what used to take days and hours into just a few minutes. The quality of the bundles produced is beyond question too. Overall, this is truly impressive as it frees up considerable time for use with clients.”

For his part, Zylpha’s CEO Tim Long welcomed Mike Leeman’s words adding, “Bell Lamb and Joynson Solicitors is a venerable practice that has built its long-standing reputation on driving quality in all it does. We are delighted therefore that the move to our pay-as-you-go electronic bundling software will save considerable time and free up vital resources. This has got to be great news for both staff and clients alike and we look forward to working closely with them in the future.”

Ends

About Zylpha www.zylpha.com
Headquartered in Southampton, Zylpha is an innovative specialist offering tools for the legal profession including:

• Secure electronic document production and delivery.


• Court Bundling.


• Integration with the MOJ Portal and Land Registry Business Gateway.


• Links to agencies for AML and Identity Verification.

The company, which was founded by Tim Long its CEO, has won widespread acclaim in both the legal and local government sectors for its systems, which transform secure communications for court and case management bundles.

For more information, please contact:

Tim Long
Zylpha Ltd.
T: 01962 658881
t.long@zylpha.com
www.zylpha.com

Or

Leigh Richards
The Right Image
T: 0844 / 561 7586
M:07758372527
leigh.richards@therightimage.co.uk
www.therightimage.co.uk

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Huge engagement with free ad-funded internet service in South Africa powered by Upstream

Over 25 million users in South Africa now have access to mobile internet basics at no cost

London, October 3rd, 2019 – More than 25 million mobile users in South Africa can now access internet essentials for free at any time, even when they have run out of credit. The free internet service was launched by Vodacom, South Africa’s largest mobile operator, powered by Upstream’s Zero-D connectivity platform. Since its introduction the operator has seen a massive uptake with 55 per cent of its subscriber base already engaging with the portal. Users are averaging sessions of nearly six minutes as they “snack” on the free digital content available in the platform.

Vodacom subscribers that have run out of data are automatically redirected to the Zero-D portal, branded Vodacom Flex, where they continue to have access to essential internet services. These currently include web search, local and international news as well as weather reports. The portal also gives subscribers the option of digitally topping up their service for increased airtime or data.

Vodacom South Africa Zero-D Image

“There is a misconception that having a mobile device means you are “connected””, said Kostas Kastanis, Head of Zero-D at Upstream. “For hundreds of millions of people across the world, topping up is not something that they can physically do or afford to do when they run out of credit. That means they are missing out on connectivity to the digital world. Vodacom has taken a leading step to address that shortfall in South Africa with its Vodacom Flex service.”

Zero-D, an ad-funded free mobile internet platform, gives users the fallback option of a zero-rated web environment when they run out of credit. Upstream worked with Vodacom to design and brand a set of internet services which will be most meaningful in the South African market. For the operator it means that they can increase their customer satisfaction and reduce churn in competitive markets. For the subscribers, it means that they can be supported by their mobile operator when they most need it. In South Africa, on an average wage, one needs to work for two days to afford 1GB of data.

Kastanis continued: “There is a lot of talk about “crossing the digital divide” in emerging markets, but together Vodacom and Upstream are actually doing it. Millions of people in South Africa now have the ability to remain connected to digital information which they would not have had otherwise.”

-ENDS-

For more information please contact:
Chevaan Seresinhe
Sonus PR for Upstream, UK
E: upstream@sonuspr.com
P: +44 20 3751 0330

Sofia Marinou
Upstream Corporate Communications
Ε: sofia.marinou@upstreamsystems.com
corp.comms@upstreamsystems.com
P: +30210 6618532 +30210 6618507

About Upstream
Upstream is a London based leading mobile technology company. Its pioneering product suite provides 1.2 billion people in developing countries with affordable and secure access to digital services on their mobile devices. Upstream’s Zero-D service provides free access to the internet essentials to 250 million mobile users in Latin America and Africa even when they have run out of data. Upstream works with over 60 mobile operators, across more than 45 high growth markets, leveraging their unique assets to boost and create new revenue streams in the data era.

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INCA Conference positioned to 'shed light' on Government's fibre policy at crucial time

INCA Conference will explore #TheRoadAhead for nationwide fibre rollout

London, UK, 2 October 2019 – The Independent Networks Co-operative Association’s (INCA) Annual Conference promises to shed light on government fibre policy, says INCA CEO Malcolm Corbett, following the government’s pledge this week to invest five billion pounds towards rural gigabit broadband.

The announcement, which was made by the Chancellor of the Exchequer on Monday, outlined the Government’s plans for its new multi-billion-pound investment, which aims to deliver gigabit broadband across the whole of the UK.

The INCA Annual Conference - which will take place on the 16th and 17th October at the Mercure Manchester Piccadilly Hotel – aims to shed light on the UK Government’s latest broadband infrastructure plans. With a host of speakers from the government and private sector, the Conference will feature discussions aimed at making sense of the #TheRoadAhead for the UK’s fibre infrastructure development.

James Heath, Director of Digital Infrastructure at the Department for Digital, Culture, Media and Sport (DCMS), speaking on day two of the conference, will provide an update on the government’s latest policy and funding position. The talk will be immediately followed by a reaction and debate with leaders of the sector, including major operators Openreach and Virgin Media, as well independent operators.

“At what could be a crucial turning point for the future of the UK’s broadband landscape, talking points and questions continue to add-up across the industry following the latest government announcement. A forum to discuss what this means for fibre policy as a whole is a necessity for the industry,” said Malcolm Corbett, CEO of INCA.

“To add the uncertainty, a general election has the potential to completely reshape government policy on full-fibre targets and funding. At the INCA Conference, we aim to provide a platform to navigate the complexities and uncertainties of the country’s fibre future and explore the best practices to ensure a robust digital infrastructure is achieved,” said Corbett.

Speakers confirmed for the event also include Carolyn Johnson, Justin Leese and Matt Agar of DCMS, who will provide updates on fibre funding programmes. Chi Onwurah, MP will also provide a perspective from the Opposition on broadband policy.

Attendees at the Conference will also hear from the private sector, including leading independent network operators, alongside the second wave of new entrants as investment in digital infrastructure increases.

Features at the Conference, including the Tech Showcase, Rural Gigabit Futures, and Investor Workshop will explore the issues related to specific areas of fibre rollout.

The INCA Annual Conference, on 16th and 17th October at the Mercure Manchester Piccadilly Hotel, is being held in conjunction with the INCA Golds Award ceremony, which will celebrate the best of the UK’s independent network builders and operators.

For more information about the INCA Annual Conference, please visit: https://www.inca.coop/civicrm/event/info?reset=1&id=135.

For further information about the INCA Awards, please visit: https://www.inca.coop/awards.

- ENDS -

Notes to editors

About INCA
The Independent Networks Co-operative Association (INCA), was established in 2010 as a co-operative trade association for next generation broadband services. INCA brings together the most innovative thinkers in the independent alternative network sector, creating new digital infrastructure in the UK and Ireland.

PR contact
Jayne Brooks
Proactive PR
jayne.brooks@proactive-pr.com
+44 (0)1636 704 888

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INCA Conference’s Tech Showcase agenda finalised with holistic approach to full-fibre deployment

Tech Showcase feature billed as an “essential opportunity” to hear from the latest in optimal network technology

London, UK, 3 October 2019 – At Tech Showcase this year, one of the most popular sessions of the Independent Network Co-operative Association’s (INCA) Annual Conference, attendees will hear from leading operators and suppliers as they discuss the best approaches to delivering full-fibre and wireless networks.

As network operators prepare to deliver on the promises made by the government to achieve full-fibre coverage across the UK by 2025, Tech Showcase will discuss the best and latest approaches to designing, building, and the operation of new full-fibre and wireless networks.

On day one of the INCA Conference, hosted on 16th and 17th October at the Mercure Manchester Piccadilly Hotel, the Tech Showcase agenda, curated by INCA Chair Rob Leenderts and Pete Rothy of Mills Ltd., will feature talks on topics including ‘Strategic Planning of FTTH’, ‘Fibre Innovations’ and ‘5G & mmWave Solutions’, as well as discussions around Automation, OSS/BSS and Wholesale.

“Tech Showcase is a noted favourite of attendees to the INCA Conference and is appreciated for its scope, encompassing the full journey of fibre and wireless deployment, and its content-rich discussions, which explore the practical and technical aspects of internet networks,” said Rob Leenderts, Chair at INCA. “This year, Tech Showcase promises to be especially topical as network operators and suppliers gear-up to deliver on the government’s ambitious full-fibre targets, which, to succeed, require the very best in industry practices and innovation.”

The session, ideal for people involved in the practicalities of designing, developing, and commissioning networks as well as asset mapping, purchasing and contract management, will feature speakers including government representatives and figures from the independent network sector.

Speakers confirmed for Tech Showcase come from companies and organisations including the Department for Digital, Culture, Media and Sport (DCMS), ESRI, Flomatik, ECI Telecom, Voneus, Blu Wireless, Radwin, Real Wireless, Corning, Mills, Obelisk, Geopal, NetAdmin, and Digpro. Mike Locke and Rob Leenderts of INCA will also speak.

Tech Showcase is scheduled from 11am to 4.30pm on 16th October, including a break for lunch. To see the full agenda, please visit: https://www.inca.coop/civicrm/event/info?reset=1&id=135.

The INCA Annual Conference is being held in conjunction with the INCA Golds Award ceremony, which will celebrate the best of the UK’s independent network builders and operators.

For more information about the INCA Annual Conference, please visit: https://www.inca.coop/civicrm/event/info?reset=1&id=135.

For further information about the INCA Awards, please visit: https://www.inca.coop/awards

- ENDS -

Notes to editors

About INCA
The Independent Networks Co-operative Association (INCA), was established in 2010 as a co-operative trade association for next generation broadband services. INCA brings together the most innovative thinkers in the independent alternative network sector, creating new digital infrastructure in the UK and Ireland.

PR contact
Jayne Brooks
Proactive PR
jayne.brooks@proactive-pr.com
+44 (0)1636 704 888

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ADLV Survey Shows Clear and Pressing Fleet Demand For the DVSA To Release CPC Training Data

A recent survey by the ADLV (Association for Driving Licence Verification & Vehicles) has delivered an emphatic business case for the DVSA to allow fleets greater access to driver CPC training course attendance data. The survey of leading transport & fleet logistics managers along with compliance officers & HR directors, was conducted to encourage the DVSA to make the data available directly. The ADLV believes that the DVSA can and should do this by adding CPC course and attendance data to driver data files that are already held and made accessible by the DVLA. The ADLV believes that fleets will use this additional training data to become more compliant, administratively more efficient and to boost road safety.

The survey results revealed that training data is a crucial element of fleet driver management and compliance, with over 75% of those surveyed indicating that that they actively take CPC training courses into consideration when hiring drivers. Nearly all those surveyed carry out DQC (Driver Qualification Card) checks and whilst 17% wait for them to be presented by the driver in person, the majority (over 52%) use the DVSA temporary password look-up system. This requires a separate password to be supplied in each case.

Glyn Jones

Most respondents, are keen to end this current ‘wait for a password’ system which causes frustration and thwarts rapid onboarding. Significantly, 9 out of 10 respondents wanted course information to be available (with driver consent) either directly or through their data supplier. This, say the ADLV, could be easily achieved by adding it to existing DVLA licence data which is readily accessible.

A similarly high percentage felt that visibility of non-compliance alerts and notifications would also help greatly. In addition, over 8 out of 10 felt that if the information was available with current expiry dates, it would also help drive compliance significantly.

Survey respondents also felt that being able to identify a driver’s training topics, through the data, would prevent course duplication and therefore save considerable sums. In helping to plan training more efficiently, it would also ensure that drivers don’t slip through the net as easily as they might. It would also remove the constant need to chase CPC certificates and facilitate greater confidence that drivers are maintaining their CPC correctly. In turn, this would also support a move to safer drivers and therein road safety.

Commenting on the results, ADLV Board Member Glyn Jones noted; “The current system is not meeting the demands of the fleet sector. However, by enabling easy open access to CPC training course data, through the DVLA, fleets could gain a single source of truth about a drivers’ training – helping them to ensure compliance, efficiency and ultimately road safety. The results of this survey are emphatic and represent a clear and pressing business case for the DVSA to change the system. If required, the ADLV would be happy to help guide them on how best to introduce and apply that change.

“We believe, that the significant benefits of making a change, will lead many fleet operators to add this data either to a driver’s existing records or utilise it in a simple bulk online format. With this in mind, the ADLV will forward these results to both the DVSA and DVLA and hopefully their response will be a positive one.”

For more in-depth results please email support@adlv.co.uk.

Ends

Note To Editors:

About the ADLV (www.adlv.co.uk)
The Association for Driving License Verification has been established to promote and encourage best practice within the industry for the initial and continued validation of driver entitlement for responsible employers and road safety.

The association’s remit is:

• to represent the interests of its members to the DVLA on policy, legislative and regulatory matters within a strict code of conduct.


• to act as the conduit in any consultation or similar exercise that is likely to affect Members.


• to represent Member and industry concerns to the Driver Vehicle and Licensing Agency and Department for Transport (“DVLA/DfT”).


• to encourage wider take-up of driving licence checking by organisations and the introduction of regular and appropriate re-checks thereafter.


• to exercise professional supervision over Members through the formulation of agreed minimum standards of good practice for the industry ensuring Members meet and maintain minimum acceptable standards of security in relation to the handling and safeguarding of personal data.

For further information, please contact:
Mark Sugden
ADLV
M +44 (0) 7976 538554
mark.sugden@gbgplc.com

Or

Leigh Richards
The Right Image
M 07758 372527
leigh.richards@therightimage.co.uk

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Caroline De Vos of SatADSL wins Woman of the Year Award at the Global Women in Telco & Tech Awards 2019

The award recognizes the innovative and inspiring work Caroline does for SatADSL, connecting communities across the globe who are underserved by broadband

London, UK, September 30, 2019 – Caroline De Vos, Chief Operating Officer (COO) and Co-founder of SatADSL, a provider of professional VSAT services, has been presented with the award for Woman of the Year at the Global Women in Telco & Tech Awards 2019.

Caroline De Vos in the Greater Accra Region, Ghana

Judged by an independent panel of judges, the awards acknowledge the achievements made by companies, individuals and industry partners in the area of gender parity. The prestigious award recognizes Caroline’s achievements in the tech field and highlights the vital work SatADSL has accomplished this year.

Caroline co-founded SatADSL in 2010, which aims to create innovative satellite networking solutions for areas where terrestrial infrastructure is not reliable. This year, Caroline has continued to play an integral part in identifying and deploying teams across Africa, the Middle East, Latin America, and Asia.

“It is such an honor to be awarded the Women of the Year Award,” said Caroline, “I want to thank the Global Women in Telco & Tech Awards for the empowering work they are doing for women in tech. Endorsing the exceptional work that everyone here does paves the way for when the strength to shine for women should be expected and not the exception.

“The award also recognizes the significance of our work at SatADSL, as we continue in our mission of connecting the unconnected in every corner of the world. Seeing citizens who were once underserved by connectivity now able to reap the benefits of affordable and dependent internet access to benefit their lives socially and economically is a reward in itself,” added Caroline.

Caroline is proactive in the company’s global strategies around the world, including the expansion of its footprint as it moved into the Asian Market for the first time with the launch of its new Point of Presence (PoP) in Singapore. The PoP replicates SatADSL’s European and African model, giving operators access to its Cloud Service Delivery Platform (C-SDP), which enables operators to offer satellite services via the cloud.

The Award Ceremony, which took place in London, on September 25, brought together all areas of the wider telecoms and tech industry. The awards were categorized into four sections - Disruptor, Projects & Initiatives, Spotlight and Profile and Special Recognition – and included winners from IHS Nigeria, Intel Corporation, Juniper Networks, Ooredoo Oman, Seaborn Networks, Stream Data Centers and more.

“As a working mum of two daughters, I understand the difficulties that come with being a woman in a male-dominated industry. These challenges not only drive but inspire me to work harder to achieve my dreams, and I hope that the acknowledgement of this award will also inspire others to achieve their dreams too,” said Caroline.

About SatADSL
SatADSL (www.satadsl.net) is a provider of satellite services which designs and offers innovative satellite networking solutions to banks, microfinances, broadcasters, NGOs, governments, ISPs, telecom operators and other companies in remote areas or where terrestrial infrastructure is not reliable.

Founded in 2011, SatADSL has set up more than 3 000 VSAT networks in more than 45 countries. It specializes in providing tailor-made VSAT solutions based on customer specific requirements and flexible service plans that meet clients’ budgets.

SatADSL offers its services through the innovative Cloud-based Service Delivery Platform (C-SDP) and is introducing its Platform-as-a-Service (PaaS) solution, enabling operators to deliver satellite-based connectivity without investing in additional physical infrastructure

PR Contacts
SatADSL
Caroline De Vos
Co-Founder & COO
+32 478 31 13 76
Caroline.devos@satadsl.net

and

Jayne Brooks
+44 1636 704 888
jayne.brooks@proactive-pr.com

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Semafone adds new accessibility features to award-winning Cardprotect Voice+ payments solution

Enabling contact centres to serve all their customers securely, maintain PCI DSS compliance, and deliver a frictionless customer experience

Boston, MA and Guildford, UK – September 30, 2019 – Semafone®, the leading provider of data security and multi-channel compliance solutions for call and contact centres, today announced that it has added a range of new features to its award-winning and patented telephone payments solution – Cardprotect Voice+.

Semafone logo

One of the most important new features is Live Voice Capture, which addresses the needs of elderly or disabled customers who are unable or reluctant to use a telephone keypad to enter their payment card details. Live Voice Capture enables contact centre agents to place a call into secure voice capture mode, allowing customers to read out their payment card details over the phone. As with all Semafone products the agent cannot hear the details being shared but can monitor customer progress and follow each step of the payment transaction/card capture process. The agent remains available if the customer needs any help. Once the payment data is captured, the agent can take control of the call to complete the transaction and collect any additional non-sensitive information that is required. This process keeps the customer’s details secure and the organisation remains compliant with industry regulations, such as the Payment Card Industry Data Security Standard (PCI DSS), while offering a frictionless agent and customer experience.

“Semafone is continually evolving and setting the standard for best practices in payment security,” said Gary E. Barnett, Chief Executive Officer, Semafone. “With the latest release of our flagship platform, Cardprotect Voice+, we are helping organisations keep PCI DSS compliance and user experience top of mind. This new version significantly improves the way contact centres can securely serve every customer, without adversely impacting agent call handling times, and delivers accessibility and inclusivity without compromise.”

As part of the new security capabilities released in this version of Cardprotect Voice+, Semafone has also implemented key technical enhancements to the Voice+ Platform, making an even faster and smoother implementation of the product possible. The solution integrates seamlessly with existing contact centre technology and customisable analytics capabilities will ensure customers have access to meaningful, real-time data on payment transactions as they occur across a customer’s estate.

“Existing customers are already realising the benefits of being fully protected by our award-winning solution,” said Gary E. Barnett. “The upgrades in Cardprotect Voice+ not only enable customers to now deploy swiftly, but they come at a time when organisations across all industries face increasingly complex business and data security challenges. Companies must make data security, compliance and the delivery of a frictionless customer experience a key priority, and we’re here to empower them to do so.”

For more information about Semafone, please visit: www.semafone.com

###

About Semafone
Semafone provides pure cloud, hybrid cloud and on-premises solutions to contact centres and all businesses accepting payments; enabling them to collect personal data securely across all channels – including the telephone, webchat, social media, email SMS, QR codes and more. Semafone's patented data capture method collects sensitive information such as payment card or bank details and social security numbers directly from the customer for processing. This prevents personal data from entering the business and IT infrastructure, which protects against the risk of fraud and the associated reputational damage, ensuring compliance with industry regulations such as PCI DSS. Semafone’s suite of solutions creates a seamless, omni-channel experience that increases sales conversion rates and boosts customer loyalty, while at the same time simplifying compliance.

The company was founded in 2009 and now supports customers in 26 countries on five continents. Semafone is vertically agnostic and its extensive customer base includes companies such as Aviva Canada, Amica Mutual Insurance, British Sky Broadcasting, Pethealth, Rogers Communications, Santander, Sutter Health and TVG.

Major investors of Semafone include Octopus Ventures and BGF (Business Growth Fund).

Semafone has achieved the four-leading security and payment certifications: ISO 27001:2013, PA-DSS certification for its Cardprotect payment solution, PCI DSS Level 1 Service Provider and is a registered Visa Level 1 Merchant Agent. To learn more, visit www.semafone.com and follow us on LinkedIn, Twitter and Facebook. 

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CODER (NON-CERT)

Posted on:  Thu, 15 Aug 2019 12:44:37 GMT
Location: Washington, DC 20016
Responsible for the discharge analysis and coding of all medical records; Maintain coding accuracy and productivity standard of 95% accuracy rate. More 



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CODER OUTPATIENT AND ED

Posted on:  Tue, 24 Sep 2019 18:44:41 GMT
Location: Lynchburg, VA 24501
Adheres to the ICD coding conventions, official coding guidelines approved by the Cooperating Parties, the CPT rules established by the American Medical… More 



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[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235238
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MEDICAL RECORDS CODER I

Posted on:  Sun, 25 Aug 2019 09:41:07 GMT
Location: Clearwater, FL
Formalized education and/or training in medical coding courses. The Medical Records Coder I assigns diagnosis and procedural codes using ICD-10-CM, ICD-10-PCS,… More 



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[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235236
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CODING SPECIALIST ll

Posted on:  Thu, 29 Aug 2019 20:58:53 GMT
Location: Saint Cloud, MN 56303
CentraCare Health · CCH Coding. One-year experience in a medical office. Experience in ICD-10 and CPT coding. The coder will ensure that records are coded in an… More 



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[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235234
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MEDICAL CODER

Posted on:  Thu, 01 Aug 2019 10:11:51 GMT
Location: Waukesha, WI
Coding in-office E&M services, procedures and surgeries. Minimal 3 years coding experience, preferably in Orthopaedics. High School Diploma or equivalent. More 



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[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235232
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Coder Level 1

Posted on:  Tue, 18 Jun 2019 19:44:30 GMT
Location: Atlanta, GA 30309
Reviews documentation in inpatient and/or hospital outpatient/clinic medical records, and accurately and completely assigns diagnostic and procedural ICD-10-CM,… More 



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[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235230
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Medical Coder

Posted on:  Wed, 28 Aug 2019 18:26:39 GMT
Location: Altamonte Springs, FL 32701
6 months medical office experience. Coding and reviewing codes prior to submitting claims. Medical knowledge to be able to engage in communication with provider… More 



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[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235228
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Medical Coder

Posted on:  Thu, 26 Sep 2019 18:44:13 GMT
Location: Sikeston, MO 63801
Past experience coding with ICD 9 CM Coding system, preferably in a hospital setting, is required. Knowledge of the ICD 10 coding system, medical terminology,… More 



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[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235226
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Medical Coder

Posted on:  Tue, 06 Aug 2019 18:28:38 GMT
Location: Miamisburg, OH 45342
Participate in peer review of coded medical records. Assist with monitoring and resolving any coding or corporate compliance concerns. More 



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[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235224
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Professional Coder (1.0 FTE)

Posted on:  Wed, 14 Aug 2019 14:59:33 GMT
Location: Brainerd, MN 56401
Successful completion or currently enrolled in a medical coding program which includes completed course work in ICD-1-CM, HCPCS, CPT codes, medical terminology,… More 



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[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235223
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Coder

Posted on:  Wed, 11 Sep 2019 15:08:58 GMT
Location: Arlington, VA 22204
Performs specialty tasks assigned to the Coding Section involving screening and reporting of data to medical staff committees and legally mandated registries. More 



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[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235221
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Coding Specialist I

Posted on:  Thu, 26 Sep 2019 19:48:28 GMT
Location: Dallas, TX
UTSouthwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. More 



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[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235219
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Medical Coder

Posted on:  Sat, 02 Mar 2019 22:11:24 GMT
Location: Indianapolis, IN 46250
This person will be responsible for policy and procedure creation regarding coding processes. Ability to provide guidance to the corporation in process… More 



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[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235217
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Medical Coder

Posted on:  Thu, 26 Sep 2019 15:32:42 GMT
Location: Oak Ridge, TN 37830
Robust medical benefits & 401(k). Working knowledge of Pain Management, ENT, Ortho coding preferred. In this role, you will work independently in a small team… More 



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[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235215
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Coder I

Posted on:  Tue, 17 Sep 2019 14:23:51 GMT
Location: La Jolla, CA 92037
Converts diagnosis and procedure data from patient medical record to ICD-9-CM/ICD-10 or similar coding scheme. Meets productivity and quality standards. More 



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[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235213
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Coding Specialist I

Posted on:  Wed, 07 Aug 2019 06:33:17 GMT
Location: Cincinnati, OH 45219
Performs diagnosis and limited procedure coding with accurate implementation of ICD-9-CM,ICD-10-CM/PCS, and/or CPT coding guidelines. More 



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[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235211
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Coding Specialist I

Posted on:  Wed, 25 Sep 2019 06:10:47 GMT
Location: Tyler, TX 75701
Thorough understanding of ICD-10-CM/PCS Official Coding Guidelines for Coding and Reporting and AHA Coding Clinic. Understanding of coding resources and tools. More 



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[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235209
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Coding Specialist I

Posted on:  Fri, 06 Sep 2019 02:04:57 GMT
Location: Peoria, IL 61605
Assigns procedural codes according to coding conventions defined by the American Medical Association’s CPT manual, CMS, including the Correct Coding Initiative,… More 



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[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235207
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Coding Specialist I

Posted on:  Tue, 07 May 2019 08:58:43 GMT
Location: New Orleans, LA
Internal staff who are not certified must obtain medical coding certification within twelve months through an approved LCMC coding program. More 



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[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235205
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Coding Specialist I

Posted on:  Wed, 24 Jul 2019 20:56:01 GMT
Location: New Orleans, LA
Internal staff who are not certified must obtain medical coding certification within twelve months through an approved LCMC coding program. More 



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[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235203
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Coding Specialist I

Posted on:  Mon, 22 Jul 2019 08:04:32 GMT
Location: Township of Brick, NJ
CCS and ICD 10 certified Previous experience coding inpatient medical records in an acute care setting. Codes data from records utilizing computerized coding… More 



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[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235201
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Coder

Posted on:  Fri, 20 Sep 2019 00:27:35 GMT
Location: Remote
Our medical coders are an important part of the medical record team. Thorough knowledge of coding guidelines, medical terminology, anatomy/physiology,… More 



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[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235199
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Coding Specialist I

Posted on:  Mon, 08 Jul 2019 17:03:35 GMT
Location: North Platte, NE 69101
Demonstrates competency in ICD-9/10-CM and CPT coding by coding pursuant to coding rules of said coding systems. Bend, stoop, and crouch occasionally. More 



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[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235197
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Health Information Coder I

Posted on:  Sat, 27 Jul 2019 11:39:55 GMT
Location: San Bernardino County, CA
Abstracting and coding patient charts utilizing ICD-10 and CPT coding classifications; One (1) year of full-time equivalent experience within the past five (5)… More 



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[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235195
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Onkologische Dokumentations- und Studienassistentin (m/w/d) für das Lungenkrebszentrum in Vollzeit in Katholisches Klinikum Koblenz·Montabaur

Posting Date: Thu, 19 Sep 2019 10:40:06 GMT
City:Koblenz
State: RP
Country: Germany
Weiterbildung zur zertifizierten Study Nurse wünschenswert. Erfolgreich abgeschlossene Berufsausbildung zum Medizinischen Dokumentar oder Medizinischen…

#nurses #nurse #nurselife #nursing #rn #nursingschool #doctors #hospital #healthcare #nursesofinstagram #medicine #medical #registerednurse #cna #nursingstudent #lpn #health #nursesrock #nursestudent #doctor #nursepractitioner #scrublife #studentnurse #nursesweek #nursinglife #surgery #nurseproblems #futurenurse #scrubs
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Hospital Coding Specialist, Level I

Posted on:  Mon, 15 Jul 2019 21:48:36 GMT
Location: Eugene, OR
Up to three years ICD-10 coding or CPT facility coding and abstracting preferred. Completion of classes in medical terminology, anatomy and physiology, ICD-10… More 



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[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235191
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eine Advanced Practice Nurse (m/w/d) in Universitätsmedizin Mainz

Posting Date: Fri, 13 Sep 2019 13:35:30 GMT
City:Mainz
State: RP
Country: Germany
Eine Advanced Practice Nurse (m/w/d). Das Zentrum für Kardiologie sucht zum nächstmöglichen Zeitpunkt für die Heart Valve Unit (IMC.

#nurses #nurse #nurselife #nursing #rn #nursingschool #doctors #hospital #healthcare #nursesofinstagram #medicine #medical #registerednurse #cna #nursingstudent #lpn #health #nursesrock #nursestudent #doctor #nursepractitioner #scrublife #studentnurse #nursesweek #nursinglife #surgery #nurseproblems #futurenurse #scrubs
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Wissenschaftliche/n Mitarbeiter/in (65%) in LMU

Posting Date: Wed, 25 Sep 2019 11:43:21 GMT
City:München
State: BY
Country: Germany
Anleitung und Koordination der studentischen/wissenschaftlichen Hilfskräfte/Study Nurse. Wissenschaftliche/n Mitarbeiter/in TV-L E13 65%.

#nurses #nurse #nurselife #nursing #rn #nursingschool #doctors #hospital #healthcare #nursesofinstagram #medicine #medical #registerednurse #cna #nursingstudent #lpn #health #nursesrock #nursestudent #doctor #nursepractitioner #scrublife #studentnurse #nursesweek #nursinglife #surgery #nurseproblems #futurenurse #scrubs
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Study Nurse, Dokumentar, Dokumentationsassistent (m/w/d) für unsere Klinik für Kinder- und … Jugendmedizin in HELIOS Kliniken GmbH

Posting Date: Fri, 27 Sep 2019 17:54:52 GMT
City:Erfurt
State: TH
Country: Germany
Die Zusatzqualifikation/Ausbildung zur Studienassistenz (Study Nurse) bzw. Die Helios Klinikum Erfurt GmbH ist ein Krankenhaus der Maximalversorgung und…

#nurses #nurse #nurselife #nursing #rn #nursingschool #doctors #hospital #healthcare #nursesofinstagram #medicine #medical #registerednurse #cna #nursingstudent #lpn #health #nursesrock #nursestudent #doctor #nursepractitioner #scrublife #studentnurse #nursesweek #nursinglife #surgery #nurseproblems #futurenurse #scrubs
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Advanced Nurse Practioner (m/w/d) in Universitätsklinikum Bonn

Posting Date: Mon, 16 Sep 2019 09:17:40 GMT
City:Bonn
State: NW
Country: Germany
Eine*n Gesundheits- und Krankenpfleger*in als Advanced Nurse Practicioner. Gestalten Sie mit uns die Zukunft der Medizin! Für alle, die mehr wollen.

#nurses #nurse #nurselife #nursing #rn #nursingschool #doctors #hospital #healthcare #nursesofinstagram #medicine #medical #registerednurse #cna #nursingstudent #lpn #health #nursesrock #nursestudent #doctor #nursepractitioner #scrublife #studentnurse #nursesweek #nursinglife #surgery #nurseproblems #futurenurse #scrubs
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Study Nurse/ Studienassistent/ Medizinische Fachangestellte, Dokumentationsassistenten (m/w/d) in Universitätsklinikum Würzburg

Posting Date: Mon, 23 Sep 2019 11:27:05 GMT
City:Würzburg
State: BY
Country: Germany
Study Nurse/ Studienassistent/ Medizinische Fachangestellte, Dokumentationsassistenten (m/w/d). Study Nurse/ Studienassistent/ Medizinische Fachangestellte,…

#nurses #nurse #nurselife #nursing #rn #nursingschool #doctors #hospital #healthcare #nursesofinstagram #medicine #medical #registerednurse #cna #nursingstudent #lpn #health #nursesrock #nursestudent #doctor #nursepractitioner #scrublife #studentnurse #nursesweek #nursinglife #surgery #nurseproblems #futurenurse #scrubs
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Clinical Specialist - EMEA in AtriCure, Inc.

Posting Date: Fri, 20 Sep 2019 19:32:38 GMT
City:
State:
Country: Germany
Nurse, scrub nurse with experience in Cardiac Surgery or EP Lab. Provides innovative technologies for the treatment of Atrial Fibrillation (Afib) and related…

#nurses #nurse #nurselife #nursing #rn #nursingschool #doctors #hospital #healthcare #nursesofinstagram #medicine #medical #registerednurse #cna #nursingstudent #lpn #health #nursesrock #nursestudent #doctor #nursepractitioner #scrublife #studentnurse #nursesweek #nursinglife #surgery #nurseproblems #futurenurse #scrubs
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Coding Specialist I

Posted on:  Wed, 25 Sep 2019 06:10:47 GMT
Location: Tyler, TX 75701
Thorough understanding of ICD-10-CM/PCS Official Coding Guidelines for Coding and Reporting and AHA Coding Clinic. Understanding of coding resources and tools. More 



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[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235182
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Mitarbeiter (m/w/d) im Belegungsmanagement der Geriatrie - Geri-Nurse in HELIOS Kliniken GmbH

Posting Date: Wed, 18 Sep 2019 17:55:28 GMT
City:Duisburg
State: NW
Country: Germany
Helios ist Europas führender privater Krankenhausbetreiber mit insgesamt rund 100.000 Mitarbeitern. Zum Unternehmen gehören unter dem Dach der Holding Helios…

#nurses #nurse #nurselife #nursing #rn #nursingschool #doctors #hospital #healthcare #nursesofinstagram #medicine #medical #registerednurse #cna #nursingstudent #lpn #health #nursesrock #nursestudent #doctor #nursepractitioner #scrublife #studentnurse #nursesweek #nursinglife #surgery #nurseproblems #futurenurse #scrubs
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Coding Specialist I

Posted on:  Tue, 07 May 2019 08:58:43 GMT
Location: New Orleans, LA
Internal staff who are not certified must obtain medical coding certification within twelve months through an approved LCMC coding program. More 



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[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235176
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Coding Specialist I

Posted on:  Wed, 24 Jul 2019 20:56:01 GMT
Location: New Orleans, LA
Internal staff who are not certified must obtain medical coding certification within twelve months through an approved LCMC coding program. More 



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[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235174
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Study Nurse (m/w/d), Medizinische Dokumentationsassistentin (m/w/d) oder Medizinische Fachangestellte (m/w/d) in Universitätsklinikum Heidelberg

Posting Date: Tue, 17 Sep 2019 01:26:18 GMT
City:Heidelberg
State: BW
Country: Germany
Zum nächstmöglichen Zeitpunkt im Nationalen Centrum für Tumorerkrankungen (NCT) für die Medizinische Onkologie gesucht. Freude an der Arbeit im Team.

#nurses #nurse #nurselife #nursing #rn #nursingschool #doctors #hospital #healthcare #nursesofinstagram #medicine #medical #registerednurse #cna #nursingstudent #lpn #health #nursesrock #nursestudent #doctor #nursepractitioner #scrublife #studentnurse #nursesweek #nursinglife #surgery #nurseproblems #futurenurse #scrubs
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Coding Specialist I

Posted on:  Mon, 22 Jul 2019 08:04:32 GMT
Location: Township of Brick, NJ
CCS and ICD 10 certified Previous experience coding inpatient medical records in an acute care setting. Codes data from records utilizing computerized coding… More 



jobs by



[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235146
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Coder

Posted on:  Fri, 20 Sep 2019 00:27:35 GMT
Location: Remote
Our medical coders are an important part of the medical record team. Thorough knowledge of coding guidelines, medical terminology, anatomy/physiology,… More 



jobs by



[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235123
, #Uncategorized

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Coding Specialist I

Posted on:  Mon, 08 Jul 2019 17:03:35 GMT
Location: North Platte, NE 69101
Demonstrates competency in ICD-9/10-CM and CPT coding by coding pursuant to coding rules of said coding systems. Bend, stoop, and crouch occasionally. More 



jobs by



[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235117
, #Uncategorized

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Health Information Coder I

Posted on:  Sat, 27 Jul 2019 11:39:55 GMT
Location: San Bernardino County, CA
Abstracting and coding patient charts utilizing ICD-10 and CPT coding classifications; One (1) year of full-time equivalent experience within the past five (5)… More 



jobs by



[wp_news_ticker_benaceur_short_code]
http://coding-jobs.info/?p=235115
, #Uncategorized

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